Procurement for Housing

“During our procurement transformation journey, PfH acted as a critical friend – supporting us to improve our approach to procurement and contract management, providing invaluable advice and boosting our procurement knowledge and capacity.”

“Working with Inprova and their consultancy team has been a valuable experience for Brighter Places. Their comprehensive assessment and actionable recommendations have significantly improved our understanding of Brighter Places’ current position with respect to procurement and contract management practices and areas requiring attention, so we are fully prepared for the new Procurement Act 2023. We highly recommend their services to any organisation looking to strengthen their procurement function and ensure compliance with upcoming regulations.”

“I wanted to say thank you to you and Preet; you've both been invaluable to many of our procurements, consistently providing support with available framework options, market insight, and contract management. The PfH team as a whole is exceptional, delivering first-class services to both our procurement team and our wider colleagues, and have been able to streamline a number of our procurement opportunities whilst making contract development much simpler!”

“Over the past year, Clarion Futures has been able to achieve transformational impact for our residents and communities, thanks to the incredible support of our social value partners. Despite a challenging year, Our partnerships have empowered us to make a real difference where it’s needed most. I want to express my sincere thanks to Travis Perkins, City Electrical Factors, and Procurement for Housing (PfH) for their continued commitment to improving lives and building thriving communities.”

“What an incredibly quick and efficient process! A huge thank you to the PfH team for their outstanding support.”

“Stephanie from PfH has been outstanding throughout the duration of our project. Her professionalism, deep subject matter expertise, and proactive approach consistently added value at every stage. She demonstrated excellent communication skills, ensuring that all stakeholders were aligned and informed, and she was always willing to go the extra mile to find effective solutions to complex challenges. It’s been a pleasure working with her, and I would highly recommend her for any future engagements.”

“Bev from PfH is amazing – she goes above and beyond and is really enthusiastic.  Best procurement officer I have ever had.”

“PfH's Planned Works framework is easy to use and with a good selection of suitable suppliers.”

“PfH enabled quick and efficient procurement of emergency works, reducing organisational risk.”

“The PfH team has been a great support in helping us sort out what, for us has been a very difficult contract. Their guidance and reassurance have been greatly appreciated.”

“PfH provided excellent service from start to finish with a flexible approach to what our project required.”

“The PfH team provide very prompt attention to both client and supplier updates. No delays or issues at any point. It's been a very smooth process.”

“We’ve worked with PFH for several years and have been pleased with the processes conducted. The team are always helpful and listen to our needs and recommends the best framework that can solve the issue for us.”

“With regards the data and insight platform [Quantum] since we have had access to this tool it has been a great help in seeing the day to day accounts we run through PfH. It is particularly helpful to see where our spend is going and helps us with identifying products which we are using more direct with the member merchants and can look to move into our core stock.”

“We have worked with PfH over the last 3 years helping us establish our supply chain framework for the set up of our in-house contractor. PfH have been instrumental in achieving this through access to their frameworks and working collaboratively with us so that we have tailored solutions for our needs. The PfH staff are incredibly responsive to requests; providing excellent industry-wide insight and knowledge to enable us to make the right decisions and ensuring we are always providing a high quality, value for money service to our customers”.”

“At Westmoreland we had had a series of 1 year contracts and were in a position to sign up to a longer term contract that needed to give us costs savings as well as improvements to the service delivery. PfH led us through the process to ensure that we were not only legally compliant, but created tender documents that reflected our needs, would garner interest from the market and create a competitive scoring system to help us select the contractor that would give us the benefits that we needed. The process worked well for us and has delivered us the benefits we had identified and we would recommend PfH to any organisation looking to maximise the potential from a procurement exercise”

“Housing Solutions engaged the services of PfH to undertake a full review and health-check of the strategic procurement function across the organisation, with a brief to provide recommendations for possible areas of improvements for greater enhancements to procurement processes and avenues to achieve greater value for money. PfH identified a number of key areas enhancements both to processes and avenues for achieving greater value for money, we have since continued to utilise their services to drive our programme of major procurement projects. Our lead consultant has quickly developed excellent relationships across the organisation, achieving buy-in and collaboration from key stakeholders. He is respected for his knowledge and expertise, in particular his experience within the asset management area of the business. Whilst always the professional, he brings a welcomed down-to-earth approach, demystifying procurement and as a result taking people on the journey throughout the process. With the assistance of PfH we expect to have a stronger approach to procurement embedded within the organisation and to substantially increasing our targeted category savings throughout 2019/20.”

“We always find them to be very helpful and knowledgeable and have lots of relevant frameworks for us to access. They are a very helpful resource; we find them to be very hands on and nothing is too much trouble”

“We used the SHED framework to appoint Rubixx to provide us with Housing Management Software which is an integral aspect of our business. The framework was very flexible and easy to use. It allowed us to implement an innovative and modern IT solution. The support from PFH was always very responsive and thorough.”

“Thanks from the Aster project team to Kathryn Irons, for all the help and support she has provided during some recent tender exercises. Kathryn offered some valuable insights into the way the tenders could be structured, and added real value with her knowledge and professionalism. Kathryn went over and above to meet really tight timescales, particularly with onboarding some of our incumbent suppliers onto a DPS. Please pass on our thanks to Kathryn, she is a very valuable asset to PfH, and we all look forward to working with her in the future.”

“I wanted to send a quick note, thanking you for all your support, it has been fantastic, and all of the procurements we have done with your assistance has been unbelievable. As NCHA enter a new world of bring the Repair and Maintenance in-house, I am sure your support will be even more crucial. Already you have supported and guided us with two of the essential elements in leasing of the fleet through Lease Plan, and the Materials through JSP. This could not have been achieved with such ease without you. Then there’s the accommodation and decant, again this was vital for NCHA, and the support offered by PfH was second to none.”

“I just wanted to thank you both for all your hard work with the award of the materials contract to Huws and Gray for Babergh and Mid Suffolk District Councils. It’s very much appreciated by all parties.”

“This is why you are the best framework provider. Your level of assistance and support is unmatched.”

“I truly appreciate everything that you and your team have done to enable DCC to get this Procurement to market. I will inform our Corporate Procurement Manager of the fabulous service we have received from yourselves”

“There are a few work streams under review now and discussions are currently being had regarding our next steps. My overall experience with you and your team, I have used enlighten the rest of my department on the assistance PFH has supplied to RBC and the superb ongoing support.”

“PfH have just finished undertaking a mini-competition for our Temp Alternate Accommodation contract. They were very efficient in talking us through the process at the start of the mini competition to the awarding of the contract to the winning supplier. Throughout the process, they were patient with us and provided detailed information to our many questions. I would recommend them to any organisation that needs to engage within a framework.”

“PfH were engaged to undertake a holistic review of material purchasing activity across all Connects’ repairs and maintenance operations.  Their consultants were knowledgeable, responsive, and provided a concise informative report summarising key areas for potential improvements.  As well as analysing existing spend data, Inprova sought to understand purchasing behaviours and business requirements in order to make recommendations on how procurement activity could improve operational efficiency as well as achieving bottom line cost savings”

“Having PfH on hand to provide expertise around the procurement process helped us to line the contract up to our wider stock refurbishment and involve our tenants. We now have a new contract in place that better suits our needs and delivers significant savings.”

“Procurement frameworks like PfH Scotland offer a streamlined and more efficient way for Housing Associations to procure goods and services than traditional competitive tenders. Suppliers have already been vetted for quality, compliance, and value for money, and by using the framework, we are able to skip the often lengthy and resource-intensive process of conducting our own competitive tender and instead with support from our account manager we can run a mini tender or select a supplier from a pre-approved list. This approach saves GHA both time and money as the procurement framework has already done the work of ensuring that the suppliers on the list are reputable and capable of delivering the required goods or services on time and at agreed costs.”